1. Use Safari, not Chrome:
- Safari is the recommended browser for iOS devices and works better with CBT-based Modules on our LMS.
2. Disable "Prevent Cross-Site Tracking":
- Go to Settings > Safari > Privacy & Security.
- Turn OFF "Prevent Cross-Site Tracking".
- This allows proper communication between the training content and the LMS.
3. Clear browser cache and cookies:
- This helps avoid issues from older sessions that might interfere with content loading.
4. Ensure pop-ups are allowed:
- If the module opens in a new window, make sure Safari is not blocking pop-ups.
5. Keep your iOS updated:
- Ensure your iPhone or iPad is running the latest iOS version for maximum compatibility.
6. Don't multitask during training:
- Avoid minimizing Safari or switching apps while a module is in progress to prevent session loss.
If you experience further issues, please contact the Training Department for support.
